Ads

https://www.movcpm.com/watch.xml?key=ca6f7a7b5b907037ea0b0661a650656e

Sunday, 8 May 2022

IndiGo bars specially-abled boy from boarding Ranchi-Hyderabad flight, Child Rights body says appropriate action being taken

National Commission for Protection of Child Rights Monday informed that appropriate action is being taken in the matter where staff of IndoGo airlines barred a specially-abled adolescent and his parents from boarding a flight at the Ranchi airport stating that he was in "a state of panic."

In a tweet in Hindi, National Commission for Protection of Child Rights (NCPCR) chairperson Priyank Kanoongo said, "An incident of misbehavior with a specially-abled child by staff of IndiGo at Ranchi airport has come to fore. Cognizance is being taken for appropriate action."

The incident took place on Saturday (7 May), when the specially-abled boy was restricted from boarding IndiGo Ranchi-Hyderabad flight. The aviation regulator - Directorate General of Civil Aviation (DGCA) - had on Sunday informed that it has initiated a probe and has asked the airline to submit a report.

The boy's parents also had decided not to take the flight to Hyderabad as their son was prohibited from boarding the aircraft.

The incident came into the spotlight after a person, an eye-witness, took to social media, sharing details of what had happened at the Ranchi airport on Saturday. The account shared by Manish Gupta soon got viral.

In his post, Gupta wrote, "The Indigo staff announced that the child would not be allowed to take the flight. That he was a risk to other passengers. That he would have to become 'normal', before he could be travel-worthy. And the staff then went on to state something on lines of 'behaviours such as this, and that of drunk passengers, deems them unfit to travel."

Soon there was an uproar at the airport after the announcement as other passengers of the IndiGo Ranchi-Hyderabad flight said that they did not have any problem with the child and his parents travelling in the same aircraft. Also, there were doctors among the passengers who asked the ground staff to consult the airport doctor.

Another traveller, Abhinandan Mishra, who was present at Ranchi airport at the time of the incident said that the child had an uncomfortable car ride to the airport and it appeared that he was stressed on arrival at the boarding gate.

Mishra further recalled that the boy's parents, however, brought the situation under control with some food and love. However, at the time of boarding, IndiGo manager warned the family that the child would not be allowed to get on the plane unless he acted 'normally'.

The flight manager also reportedly announced that the specially-abled child is a flight risk and compared the condition to that of drunken passengers, deemed the child unfit for travel.

What did IndiGo say in its defence?

IndiGo said, "In view of the safety of passengers, a specially-abled child could not board the flight with his family on 7 May, as he was in a state of panic."

The ground staff waited for him to calm down till the last minute but to no avail, it added.

IndiGo said that it made the family comfortable by providing them a hotel stay and they flew the next morning to their destination.

"We regret the inconvenience caused to the passengers. IndiGo prides itself on being an inclusive organisation, be it for employees or its customers; and over 75,000 specially-abled passengers fly with IndiGo every month," IndiGo added.

With inputs from agencies

Read all the Latest News, Trending NewsCricket News, Bollywood News,
India News and Entertainment News here. Follow us on Facebook, Twitter and Instagram.



from Firstpost India Latest News https://ift.tt/ZOjmCv5

No comments:

Post a Comment

Kerala Lottery 2022: Akshaya AK-548 lottery result to be declared at 3 pm, first prize Rs 70 lakh

The Kerala Lottery Department will release the results of the Akshaya AK-548 lottery draw at 3 pm today, 11 May. The AK-548 lottery results...